Widerrufsrecht

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at safephonecasescom@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at safephonecasescom@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at safephonecasescom@gmail.com.

Return and Refund Policy

We want you to love your purchase, but if something isn’t right, we’re here to help! Here’s our return and refund policy:

Return Policy

You have 30 days after receiving your item to request a return. To qualify for a return:

  • The item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging.
  • You’ll need your receipt or proof of purchase.

To start a return, please contact us at safephonecasescom@gmail.com. Our team will provide you with a return address and any additional instructions.

Return Shipping Cost: Return shipping costs are the responsibility of the customer.

Return Process

If your return is approved:

  1. We will send you a return shipping label along with instructions on how to send back your item.
  2. Note: Items sent back without first requesting a return will not be accepted.

If you have any questions about returns, feel free to email us at safephonecasescom@gmail.com.

Damages and Issues

Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately at safephonecasescom@gmail.com so we can resolve the issue as soon as possible.

Exceptions / Non-Returnable Items

Certain items are non-returnable, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom products (e.g., special orders or personalized items)
  • Personal care items (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases
  • Sale items and gift cards

If you have any questions or concerns about your specific item, please get in touch.

Exchanges

For exchanges, the fastest method is to return your original item. Once your return is accepted, you can place a new order for the item you want.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you are entitled to cancel or return your order within 14 days for any reason. Your item must still be in its original condition, unworn or unused, with tags, and in its original packaging. Proof of purchase is also required.

Refunds

Once we receive and inspect your return, we’ll notify you if your refund is approved. If approved, the refund will be automatically issued to your original payment method within 10 business days. Please remember that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at safephonecasescom@gmail.com.